APPLICATION MAINTENANCE AND TECHNOLOGY MODERNIZATION (AMTM) SERVICES
- Unsupported software applications
- Current software applications not flexible to business changes
- Growing pile of unresolved bugs and change requests
- Existing software applications not documented
- High cost of software replacement
- In-house IT team is under-staffed
- Immediate deployment of skilled resources
- Modernization in small and progressive cycles
- Unsupported software applications brought under reliable and alive annual maintenance contract
- Rapid incorporation of functional improvements and bug clean-up
- Functional enrichment and Performance Tuning
- Data Integration and Homogeneous Information Architecture
- Hardware and Infrastructure Consolidation
- Comprehensive Documentation
- Comprehensive Audit of the Software Applications /li>
- >> The audit, carried out by the KISL Audit team, will identify and document all problem areas in the Applications
- Classification & Prioritizatio
- >> Then the Classification and Prioritization exercise is carried out. At the end of this exercise all issues are categorized into bugs, performance issues, functional changes and technology upgrade priorities
- Time & Budget Analysis
- >> KISL Audit team then presents to the customer's management, a comprehensive recommendation with clear time line and cost. KISL also provides a long term roadmap for the softwares covering all aspects including business priorities
- Approach to incorporate new technology (web, mobile)
- Code Walkthrough
- Design Optimization
- Interfaces for Enterprise Integration
- Injecting Process design, wherever feasible, in place of transaction orientation
- Management Dashboard Design
- MIS Reporting
- Performance Tuning & Optimization
- Review of Technology Architecture
- A Leading Copper Tube Manufacturer in South East Asia had issues in their ERP application
- Solution Offered: Progressive Modernization & Migration of Legacy ERP Software
- Situation in (2005/2006)
- >> Legacy ERP software designed in Visual Basic / Pervasive SQL
- >> Abrupt withdrawal of vendor support
- >> No documentation & highly un-structured source code
- >> Huge budget ramification involved in moving to other ERP software such as SAP
- >> Management caught in a bind
- >> IT department comprising of only one system admin
- What KISL did through its AMTM services
- >> Immediate deployment of maintenance team
- >> Initial take-over of application maintenance
- >> A well structured documentation
- >> Within 9 months a stable ERP was provided with necessary enhancements
- >> A 2 year module plan, with clearly defined phases, put to the management
- >> Progressive modernization of the system with addition of new modules running on .NET and SQL server
- Benefits
- >> Customer got a complete stable and technology enriched ERP application with no disruption to its old software application at a fractional cost